Terms of service

Terms of Service

Last updated: September 10, 2026

Welcome to Gracia y Café. These Terms of Service govern your use of our website and your purchase of products and services from Gracia y Café.

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or making a purchase.

1. General Terms

Gracia y Café reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page, and the updated date will be revised accordingly.

We reserve the right to refuse service to anyone for any lawful reason.

You agree not to use our website or products for any unlawful or unauthorized purpose.

2. Products and Product Information

We make every effort to provide accurate descriptions, photographs, pricing, and information about our products.

However, colors may appear differently depending on your device or screen settings.

Some Gracia y Café products are handmade or individually curated. Because of the nature of handmade products, minor variations in appearance may occur. These variations are part of the unique character of handmade items and are not considered defects.

Product availability may change without notice. We reserve the right to discontinue products or modify product offerings at any time.

3. Curated and Seasonal Bundles

Our curated and seasonal bundles may contain a combination of stationery, gifts, handmade pieces, and other specially selected products.

The specific contents of a bundle may vary depending on availability, season, and the items being curated at the time.

Product descriptions will provide the information available for each individual bundle.

Curated and seasonal bundles are subject to the return and refund terms stated in our Return & Refund Policy.

4. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices and product availability are subject to change without notice.

You agree to provide current, complete, and accurate billing and payment information when placing an order.

We reserve the right to correct pricing errors or other inaccuracies and, when appropriate, cancel an order affected by such an error.

5. Orders and Order Acceptance

Placing an order does not guarantee that Gracia y Café will be able to fulfill the order.

We reserve the right to refuse, limit, or cancel an order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.

If we cancel an order after payment has been processed, we will issue a refund for the amount paid for the canceled order.

6. Shipping and Delivery

Shipping and delivery information is provided in our Shipping Policy.

Delivery times may vary depending on the destination, shipping method, carrier, weather, holidays, and other circumstances outside our control.

Once an order has been shipped, delays caused by the shipping carrier are outside of Gracia y Café's control.

Customers are responsible for providing an accurate shipping address when placing an order.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase, particularly for handmade products, curated and seasonal bundles, sale items, gift cards, and digital or downloadable products.

8. Digital and Downloadable Products

Digital and downloadable products are delivered electronically.

You are responsible for providing a valid email address and ensuring that you have the necessary device and software to access the purchased file.

Digital and downloadable products are final sale and are not eligible for refunds, as stated in our Return & Refund Policy.

You may not redistribute, resell, reproduce, or share purchased digital products unless expressly permitted by Gracia y Café.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand elements
Product photography
Graphics
Written content
Designs
Digital products
Illustrations
Templates
Downloads
Names and descriptions

is owned by or licensed to Gracia y Café and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially use our content or designs without our prior written permission.

Purchasing a digital product does not transfer ownership of the underlying intellectual property to you.

10. User-Submitted Content

If you submit reviews, photographs, comments, testimonials, or other content to Gracia y Café, you represent that you have the right to provide that content.

By submitting content, you grant Gracia y Café permission to use, reproduce, display, and share that content for legitimate business and marketing purposes, where permitted by law.

We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping providers, or other services.

We are not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be subject to the terms and policies of those providers.

12. Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, we do not guarantee that all information will always be complete, accurate, or error-free.

We reserve the right to correct errors, update information, and change or cancel orders when necessary.

13. Prohibited Uses

You may not use our website:

For any unlawful purpose
To violate applicable laws or regulations
To infringe upon the rights of others
To attempt to gain unauthorized access to our systems
To transmit malicious code or harmful material
To collect or misuse personal information
To interfere with the security or operation of our website

We reserve the right to restrict or terminate access to our website if these terms are violated.

14. Disclaimer

Our website and services are provided on an "as available" basis.

While we make reasonable efforts to provide a reliable shopping experience, we do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

15. Limitation of Liability

To the extent permitted by applicable law, Gracia y Café will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or purchase or use of our products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to indemnify and hold harmless Gracia y Café, its owners, employees, contractors, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms of Service or your misuse of our website.

17. Governing Law

These Terms of Service are governed by the laws applicable in the state of South Carolina, where Gracia y Café operates, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.

18. Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.